Customer Service

Contact Us

Email: info@extrashade.com

Purchase

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

Sales Tax

Shipments to addresses within the state of New York are charged applicable sales tax. Shipments to addresses outside of these states are not charged sales tax.

Payment

We accepted Visa, Mastercard, American Express and Discover.

Shipping and Delivery Schedules

Monday – Friday, excluding federal holidays within the United States.

Processing Time

Orders are processed within 2-3 days of receipt (processing time does not include weekend days).

Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

P.O. Boxes and APO/FPO Addresses

Orders being sent to P.O. Boxes and APOs/FPOs addresses must be shipped via the United States Postal Service. Please allow up to 14 business days for delivery. Priority delivery options (2nd Day service) is not available.

International Locations

Orders can only be billed or shipped to United States, its territories.